Immigration

Residence Questionnaire Response

During the processing of a Canadian citizenship application, IRCC may send an applicant a Residence Questionnaire (RQ). This is a detailed form requesting a comprehensive account of the applicant's physical presence in Canada, travel history, employment, residences, and other biographical information for the relevant period. Receiving an RQ does not mean an application will be refused — it means an IRCC officer requires more information to assess whether the physical presence requirement has been met.

An RQ is typically triggered when IRCC's records or the information in the application suggest there may be gaps in the applicant's physical presence record, or when an applicant has had frequent or lengthy absences from Canada. It may also be sent routinely in certain cases.

Responding to an RQ is demanding. The form requires a detailed account of every absence from Canada and the reasons for those absences, a residence history, an employment history, and supporting documentation. The response must be accurate, consistent with the information already submitted, and supported by documentary evidence. An inadequate or inconsistent response can result in a refusal or, in serious cases, a referral for further investigation.

This service includes a thorough review of the applicant's existing application materials, preparation of the RQ response, and assembly of all supporting documentation. There is no government fee to respond to an RQ — it is part of the citizenship processing.

IRCC sets a response deadline in the RQ letter, typically 90 days from the date of the letter. It is important to begin the response process as soon as possible after receiving the RQ to allow time for document gathering.
Federal — Immigration, Refugees and Citizenship Canada (IRCC)

What Is Included

  • Review of the applicant's existing citizenship application and travel history
  • Preparation of the full Residence Questionnaire response
  • Physical presence recalculation and reconciliation with IRCC records
  • Preparation of a detailed absence-by-absence narrative with supporting documentation
  • Employment history and residence history documentation
  • Assembly of supporting documentation package
  • Advice on handling inconsistencies or gaps in the record

What Is Not Included

  • The original citizenship application (see Citizenship Application service)
  • Citizenship hearing preparation (if the RQ response leads to a hearing — quoted separately)
  • Federal Court application challenging a citizenship refusal (quoted separately)
  • Translation fees for documents not in English or French

Who This Service Is For

Citizenship applicants who have received a Residence Questionnaire from IRCC
Applicants with complex travel histories, frequent absences, or gaps in their presence record
Applicants who worked or studied outside Canada during the relevant period
Applicants who are uncertain whether their presence record is sufficient to satisfy IRCC

Information Required from You

  • 1Copy of the Residence Questionnaire received from IRCC
  • 2Copy of the original citizenship application as submitted
  • 3All passports covering the relevant five-year period (including expired passports)
  • 4Entry/exit records, boarding passes, or other travel documentation
  • 5Employment records for the relevant period (pay stubs, T4s, employer letters)
  • 6Lease agreements, property records, or other evidence of Canadian residence
  • 7Canadian tax returns and notices of assessment for the relevant years
  • 8Any other documentation referred to in the RQ

Frequently Asked Questions

Important Limitations

  • Receiving a Residence Questionnaire does not mean your citizenship application will be refused. It is a routine information-gathering step in the processing of some applications.
  • The response must be accurate and consistent with information already provided to IRCC. Providing false or misleading information to IRCC is a serious matter with significant legal consequences.
  • IRCC sets a response deadline — typically 90 days. Missing the deadline can result in the application being abandoned. Contact us immediately upon receiving the RQ.
  • If the RQ response leads to a citizenship hearing before a citizenship officer, that is a separate proceeding and is quoted separately.

Fixed fee

$3,000

Plus HST

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