Human Rights TribunalHuman Rights

HRTO Response Form Preparation

Being served with an HRTO application can be stressful, especially if you have never dealt with the tribunal process before. The response form is your opportunity to explain your side of the story, respond to the allegations, identify what you agree or disagree with, raise relevant issues, and set out the facts you want the tribunal to consider. This flat fee service helps respondents prepare a professional response form without committing to full representation for the entire HRTO proceeding.

5–7 business days
Ontario

What Is Included

  • Review of the HRTO application served on you
  • Review of the basic facts and documents you provide
  • Preparation of the HRTO response form
  • Organization of your side of the story in plain English
  • Assistance identifying key dates, people, events, and issues
  • Drafting responses to the allegations in a professional tone
  • Identification of obvious preliminary issues, where applicable
  • One round of reasonable revisions before finalization

What Is Not Included

  • Full legal representation in the HRTO proceeding
  • Acting as your representative on the tribunal record
  • Attending mediation
  • Attending hearings
  • Preparing extensive legal argument
  • Conducting complex legal research
  • Preparing large document productions
  • Communicating with the applicant or tribunal on your behalf
  • Settlement negotiations
  • Reconsideration requests, appeals, or judicial review
  • Urgent same-day or next-day filings, unless separately accepted

Who This Service Is For

Employers responding to discrimination or harassment allegations
Landlords responding to accommodation-related allegations
Businesses responding to customer or service-related human rights complaints
Organizations responding to human rights claims
Service providers named in an HRTO application
Individuals personally named as respondents
Respondents who want professional drafting help but do not need full representation

Information Required from You

  • 1A copy of the HRTO application served on you
  • 2Your full legal name and contact information
  • 3The response deadline or date by which you were told to respond
  • 4A summary of your side of the events
  • 5Key dates, names, and any relevant policies, records, or documents
  • 6Any communications relevant to the allegations
  • 7Your position on the remedy being sought by the applicant

Common Add-Ons

Review of more than 20 pages of documentsQuote on request
Urgent turnaroundQuote on request
Mediation preparationQuote on request
Hearing preparation assistanceQuote on request
Legal advice on preliminary issues or procedural objectionsQuote on request

Frequently Asked Questions

Important Limitations

  • HRTO response deadlines can be strict. If you have been served with an application, you should request help as soon as possible. Flatly cannot guarantee that urgent or last-minute requests can be accepted.
  • Flatly can help prepare the response form, but the respondent remains responsible for reviewing the final form, confirming that the information is complete and accurate, and filing it with the tribunal unless a separate arrangement is made.
  • This service is not suitable for matters already scheduled for mediation or hearing, cases with serious reputational or financial consequences requiring full representation, or respondents who want someone to take over the entire case.
  • This package covers response form preparation only. Representation at mediation or a hearing is not included.
  • No outcome is guaranteed. Preparation of the response form does not guarantee any particular result at the HRTO.

Fixed fee

$899

Plus HST

Request This Service